Chapter 2: Clinical Practice

 Chapter 9: Recipient Rights

 Chapter 10: Directly-Operated Program Management

 Chapter 11: Substance Abuse

Executive Directives

Executive Directives Index

Effective March 31, 2024, live Customer Service agents will be available Monday – Friday 8:00 am-8:00 pm (closed all county holidays, except New Year’s Day).

There will be a phone tree available after-hours to guide callers accordingly.

The Crisis Center will still be available 24/7/365 to assist callers experiencing a mental health crisis at 988 or 586-307-9100.