Transportation Resource Guide

What is this guide?

This Transportation Resource Guide contains information for a variety of transportation options based on the health plan you’re a part of and/or the city you reside in. Resources listed in this guide are not owned, managed, or operated by MCCMH. You can use the search box on the right hand side with terms like (but not limited to): Medical, Mental Health, Pharmacy, or Shopping to narrow down options by the services they provide transportation to. You can also use the search box to enter the name of your health plan or city that you reside in to get right to the option you’re looking for.

This guide is currently in a “Preview” status. If you have feedback, questions, or concerns, please send an email to [email protected].

Printable Transportation Benefits Guides: PDF, Excel

Airport Shuttle: Detroit Metro Airport and pick up services. Riders must be picked up 4 hours before their scheduled flight time.

Organization NameWhat transportation services offeredPhone NumberWebsite
Aetna
Better Health of Michigan
Transportation to Medical, Mental Health, Pharmacy, Dental, and other medical appointments
Contact at least 3 Business days prior to the day of the appt.
Access2Care 844 - 610 - 7437
8 am – 5 pm (M-F)
https://www.aetnabetterhealth.com/michigan/transportation-services.html
(Refer to website for transportation criteria)
Blue Cross CompleteTransportation to Medical, Mental Health, Pharmacy, Dental, and other medical appointments. Contact at least 2 Business days prior to the day of the appt.Modivcare
1-888-803-4947
https://www.mibluecrosscomplete.com/member-benefits/transportation/
HAP
Empowered/ CARESOURCE
Transportation to Medical, Mental Health, Pharmacy, Dental, and other medical appointments Contact at least 2 Business days prior to the day of the appt.Transportation:
1-833-230-2053
Request Patient Services | Michigan – Medicaid | CareSource
LiveriteTransportation to treatment, meetings, health and wellness and other recovery and Substance Use Disorder related programs. Contact 24 hours in advance.Transportation:
1-586-224-9648
Transportation Services | Live Rite Structured Recovery
Macomb Community ActionTransportation to essential medical appointments and other specific locations for eligible Macomb County residents.Transportation:
586-469-5225
Transportation program
McLaren Healthy Michigan PlanTransportation to Medical, Mental Health, Pharmacy, Dental, and other medical appointments. Contact at least 3 Business days prior to the day of the appt.Modivcare
1-855-251-7500
Modivcare
McLaren Benefits Documents and Information
Meridian Health PlanTransportation to Medical, Mental Health, Pharmacy, Dental, and other medical appointments. Contact at least 3 Business days prior to the day of the appt.
Services Not covered: Out-of-Home Non- vocational Habilitation Skill Building Prevocational Community Living Support Clubhouse Psychosocial
Rehabilitation Program
Safe Ride
1-833-944-0535
https://www.saferide health.com/riders
(Refer to website for transportation criteria)
Molina HealthcareTransportation to Medical, Mental Health, Pharmacy, Dental, and other medical appointments. Contact at least 3 Business days prior to the day of the appt.Access2Care: Medicaid:
1-888-616-4842
Medicare:
1-888-616-4841
https://www.access2care.net/nemt
(Refer to website for transportation criteria)
Priority HealthcareTransportation to Medical, Mental Health, Pharmacy, Dental, and other medical appointments. Contact at least 3 Business days prior to the day of the appt.Safe Ride
1-833-944-0535
Customer service: 1.888.975.8102
8:30-5 M-TR, 9-5 F
https://ph.michiganne mt.com/schedule-a- ride
(Refer to website for transportation criteria)
SMART BasicSMART is the “everywhere connection” for everyone in metro Detroit. We offer several different types of service to help you connect to work, to school, to wherever you need to be(866) 962-5515
Fixed Route/General Inquiries/Lost & Found/Feedback
Monday thru Friday: 5:30 a.m. until 7:30 p.m.
Saturday: 7:30 a.m. to 4:00 p.m.
Sunday: Closed
SMART Basics
SMART ConnectorTransportation with helping seniors and people with disabilities connect—to work, school, shopping, and to friends and family. Travel within a 10 mile radius of any Connector service area with this advance registration, curb-to-curb service.(866) 962-5515
Connector Service and Americans with Disabilities(ADA)
Monday thru Friday 7:00 a.m. until 4:00 p.m.
MyConnector Sign Up
SMART FastFAST, powered by SMART, offers a limited-stop service that connects you to the suburbs and downtown quickly and easily.  This high-frequency service travels along three of Detroit’s busiest corridors, Gratiot, Woodward, and Michigan Avenues so you can access jobs, retail, restaurants, stadiums, Detroit's Metro Airport, and entertainment venues.(866) 962-5515
Weekdays from 5:30 a.m. to 7:30 p.m. and 7:30 a.m. to 4:00 p.m. on Saturday and Closed on Sunday.
FAST: SMART's Frequent, Limited-Stop Service
SMART FlexSMART Flex is an easy way to get around in Dearborn, Troy/Clawson, Auburn Hills/Pontiac, Hall Road, and Farmington/Farmington Hills areas. Request a ride any day of the week.
Hall Road – 5am-11pm, 7 days a week
(734) - 212-8429 or download the "SMART Flex" app on your smart phone.SMART > Services > Flex Service
United HealthcareTransportation to Medical, Mental Health, Pharmacy, Dental, and other medical appointments. Contact at least 4 Business days prior to the day of the appt.Modivcare
Call 1-877-892-3995/ Call 1-866-535-0155 if
transportation is late
Modivcare
(Refer to website for transportation criteria)
Armada TownshipTransportation provided to general public, older adults and residents. Free Service (Donations appreciated)(586)749-7713 or (844) 666-5652 Monday thru Friday 9:00am - 3:00pmArmada Township Website
Armada VillageTransportation provided to general public, older adults and residents. Free Service (Donations appreciated)(586)749-7713 or (844) 666-5652, Monday thru Friday 9:00am - 3:00pmVillage of Armada Website
Bruce Township STAR - Monday - Friday 8:30 a.m. - 4:00 p.m.
Ride daily, maximum of two stops per day.
No charge, donation appreciated.
Passengers are limited to four full bags of groceries. No package, or item, more than twenty pounds.
(586) 752-9010 by 12:00PM two working days prior.www.rwbparksrec.org
CenterlineMy Ride 2 - Monday- Friday 10:30a.m.-1p.m. Donation of $4 per person, Smart Bus Tickets - 10a.m.-4p.m. Residents eligible for 60 tickets every 2 months worth $.50 a piece as a first come first serve basis. Tickets must be picked up. Call 586-268-8400 Centerline (686)757-6800 My Ride 2 (855)697-4332Centerline Website
Chesterfield TownshipMonday - Friday
7 a.m. - 7:30 p.m.
Saturday
8:30 a.m. - 1:30 p.m.
Free Service (Donations appreciated)
Call 586-749-7713 or Toll Free: (844) 666-5652, Monday thru Friday 9:00am - 3:00pm Chesterfield Township Website
Clinton TownshipMonday - Friday, 7 a.m. - 7:30 p.m., Saturday, 8:30 a.m. - 1:30 p.m.
Free Service (Donations appreciated)
Call 586-749-7713 or Toll Free: (844) 666-5652, Monday thru Friday 9:00am - 3:00pm Clinton Township Website
EastpointeConnector Curb to Curb Fixed Route Service - Monday - Friday 6 a.m. - 6 p.m. Within 10 mile radius of beginning destination. One way Fare $1Connector (866)962-5515 Recreation Authority (586)445-5085City of Eastpointe Website
FraserService available Tuesday, Wednesday & Thursday 9am - 2pm. Partner through SMART bus. (586)294-4611Fraser Website
Grosse Pointe ShoresMonday - Friday, 7:30 a.m. - 2:30 p.m., $5.00 each way: St. John Surgery Center, St. John Macomb, Henry Ford Main Campus, Detroit Medical Center, V.A. Hospital, City County Building, The New Center(313)343-2580Grosse Pointe City Website
Harrison TownshipMonday - Friday, 8 a.m. - 2:30 p.m.(586)466-1497Harrison Township Website
Lenox TownshipMonday - Friday, 7 a.m. - 7:30 p.m., Saturday, 8:30 a.m. - 1:30 p.m., Free Service (Donations appreciated)(586)749-7713 or Toll Free: (844) 666-5652, Monday thru Friday 9:00am - 3:00pm Lenox Township Website
Macomb TownshipMonday - Friday, 7 a.m. - 7:30 p.m., Saturday, 8:30 a.m. - 1:30 p.m., Free Service (Donations appreciated)(586)749-7713 or Toll Free: (844) 666-5652, Monday thru Friday 9:00am - 3:00pm Macomb Township Website
MemphisMonday - Friday, 7 a.m. - 7:30 p.m., Saturday, 8:30 a.m. - 1:30 p.m., Free Service (Donations appreciated)(586)749-7713 or Toll Free: (844) 666-5652, Monday thru Friday 9:00am - 3:00pm City of Memphis Website
Mount ClemensConnector - Monday - Friday 6a.m.-6p.m. Curb to curb advance reservation (2 days in advance). Dial-A-Ride - Reserve 90 minutes to 1 week in advance. Within Mount Clemens City limits only. Cost: Senior (age 65+) $1.00, Youth (age 5-12) $2, Full Fare (Age 13-64) $3, Children (under 5 with adult) free Connector Service (866)962-5515 Dial-A-Ride Service (586)469-6876Mount Clemens Website
New BaltimoreMonday - Friday, 7 a.m. - 7:30 p.m., Saturday, 8:30 a.m. - 1:30 p.m., Free Service (Donations appreciated)586-749-7713 or Toll Free: (844) 666-5652, Monday thru Friday 9:00am - 3:00pmCity of New Baltimore Website
New HavenMonday - Friday, 7 a.m. - 7:30 p.m., Saturday, 8:30 a.m. - 1:30 p.m., Free Service (Donations appreciated)586-749-7713 or Toll Free: (844) 666-5652, Monday thru Friday 9:00am - 3:00pmNew Haven Website
Ray TownshipMonday - Friday, 7 a.m. - 7:30 p.m., Saturday, 8:30 a.m. - 1:30 p.m., Free Service (Donations appreciated)586-749-7713 or Toll Free: (844) 666-5652, Monday thru Friday 9:00am - 3:00pmRay Township Website
Richmond CityMonday - Friday, 7 a.m. - 7:30 p.m., Saturday , 8:30 a.m. - 1:30 p.m., Free Service (Donations appreciated)586-749-7713 or Toll Free: (844) 666-5652, Monday thru Friday 9:00am - 3:00pmCity of Richmond Website
Richmond TownshipMonday - Friday, 7 a.m. - 7:30 p.m., Saturday, 8:30 a.m. - 1:30 p.m., Free Service (Donations appreciated)Call 586-749-7713 or Toll Free: (844) 666-5652, Monday thru Friday 9:00am - 3:00pmRichmond Township Website
RomeoNo out-of-township medical appointments scheduled after 2:00 p.m. Out-of-township scheduled for 2:00 pm. Ride daily, a maximum of two stops per day. No charge. Donations accepted by mailing checks made out to Star Transportation.(586) 752-9010 by 12:00PM two working days prior.
Call before 12:00p.m. two days prior for Monday.
When scheduling notify you need a vehicle with a wheelchair lift!
Romeo Website
RosevilleConnector - Curb to Curb Fixed Route Service. Monday - Friday 6 a.m. - 6 p.m. Within 10 mile radius of beginning destination. Recreation Authority - M-F 8 a.m.-3:30 p.m., One way Fare $1 Connector (866)962-5515 Recreation Authority (586)445-5085Roseville Website
Shelby TownshipMonday- Friday, 9 am to 4:30 pm. Bus tickets may be purchased at the Shelby Senior Center. Ticket Cost: 1 ticket $ .50, 10 tickets $ 5.00, 20 tickets $10.00. Proof of income is required. (586)739-7540Shelby Township Website
St. Clair Shores$1. each way within the city. Within the 8 mile service area(586)498-2331St. Clair Shores Website
Sterling HeightsMedical transportation is available Monday, Tuesday, Wednesday, and Thursday from 9a.m. -3p.m.(586)446-2757Sterling Heights website
UticaMonday- Friday, 9 am - 4:30 pm. Bus tickets may be purchased at the Shelby Senior Center. Ticket Cost:1 ticket $ .50, 10 tickets $ 5.00, 20 tickets $10.00. Proof of income is required. (586)739-7541City of Utica Website
WarrenMy Ride 2 - Monday- Friday 10:30a.m.-1p.m. Donation of $4 per person. Smart Bus Tickets -10a-4p Residents eligible for 60 tickets every 2 months worth $.50 a piece.Warren (586)286-0551 My Ride 2 (855)697-4332City of Warren Website
Washington TownshipNo out-of-township medical appointments scheduled after 2:00 p.m. Out-of-township scheduled for 2:00 pm, or earlier. Ride daily, a maximum of two stops per day. No charge. Donations accepted by mailing checks made out to Star Transportation.(586) 752-9010
Call before 12:00p.m. two days prior for Monday.
When scheduling notify you need a vehicle with a wheelchair lift!
Washington Township Website
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