Crisis Services

What is a Crisis?

A crisis could range in meaning. For example, a situation could develop due to getting in trouble with the law or injuring yourself accidentally. A situation could also become a crisis situation if you find yourself developing a plan to take your own life or are considering hurting others. No matter the reason, a crisis situation is defined as a stressful time in an individual’s life when they experience a breakdown or disruption in their usual or normal daily activities or family functioning.

Overview of Services

MCCMH offers several resources to Macomb County residents. Our Open Access program helps resolve crisis situations by offering same-day or next-day services, including crisis response, family support, links to resources, and help accessing mental health services and alternatives.

Mobile Emergency Response
Adult Stabilization
Children’s Diversion Program
24/7 Telephone Crisis Counseling

Macomb Emergency Response Group

The Macomb Emergency Response Group (MERG) is a specially trained team of volunteers from police, fire, emergency medical services, mental health, clergy, and other professions which provides Critical Incident Stress Management (CISM) services for anyone exposed to a critical incident or a mass disaster. A critical incident could be a fire, suicide, workplace accident, plan crash, tornado, or accidental death. Typically, a MERG team will meet with a group of people who have been exposed to a critical incident and ensure a confidential setting in which they can freely talk about their experiences and express their reactions. To request information on MERG or request the services of MERG, call the MCCMH Crisis Center at (586) 307-9100 and you will be assisted.

How to Get Help?

If you are facing a crisis and want immediate face-to-face help or if you feel like you might need to go to the hospital, please call the Access Center at 855-99-MCCMH or walk-in. Calls are completely confidential and free to anyone in Macomb County.

Anyone can walk-in for an assessment from Monday to Friday between 8:30 a.m. and 3 p.m. at the following locations:

MCCMH North— 43740 North Groesbeck Hwy, Clinton Township, MI 48036

MCCMH East— 25401 Harper Ave, St. Clair Shores, MI 48081

The MCCMH North clinic is also open for walk-in assessments with extended hours until 5 PM on Wednesdays.

Assessments can also be conducted over the phone from 8 a.m. to 7:45 p.m. by dialing our Access Center at 855-99-MCCMH.

The MCCMH Crisis Line also provides 24-hour confidential counseling. If you or someone you know is in a crisis and wants to speak with one of our trained crisis interventionalists, please dial 586-307-9100.

Before you call or walk in, check out this important information. Click Here

Frequently Asked Questions:

What are the hours of operation for the Crisis Line?

The crisis line is open 24/7. If you or someone you know is in a crisis and wants to speak with one of our trained crisis interventionalists, please dial 586-307-9100.

What do I do if I feel that my life or the life of my loved one is in immediate danger?

If you feel that you or someone is an immediate danger to self or others, call 911. Remember to mention that the person is suffering from a mental illness.

Is my mental health care confidential?

Macomb County CMH complies with state and federal rules and regulations regarding patient confidentiality which will be further discussed once treatment begins.

Who is at Risk for Suicide?

Suicide does not discriminate. People of all genders, ages, and ethnicities can be at risk. However, the main risk factors for suicide are:

Medical illness
Being in prison or jail
A prior suicide attempt
Substance abuse disorder
Family history of suicide
Depression and other mental health disorders
Having guns or other firearms in the home
Family violence, including physical or sexual abuse
Being between the ages of 15 and 24 years or over age 60
Family history of a mental health or substance abuse disorder
Being exposed to others’ suicidal behavior, such as a family member, peer, or media figure

What are the warning signs of suicide?

The behaviors listed below may be signs that someone is thinking about suicide.

Talking about great guilt or shame
Using alcohol or drugs more often
Giving away important possessions
Saying goodbye to friends and family
Putting affairs in order, making a will
Withdrawing from family and friends
Talking or thinking about death often
Changing eating and/or sleeping habits
Feeling unbearable pain, both physical or emotional
Talking about wanting to die or wanting to kill themselves
Taking risks that could lead to death, such as reckless driving
Talking about feeling empty, hopeless, or having no reason to live
Planning or looking for a way to kill themselves, such as searching online, stockpiling pills, or newly acquiring potentially lethal items (e.g., firearms, ropes)