Crisis Services

Whether you are facing a crisis and need immediate face-to-face help or are looking for a non-emergency assessment, you can reach our Access Center at 855-99-MCCMH (855-996-2264) from 8 a.m. to 7:45 p.m. for free, confidential support.

Walk-in assessments for crisis situations are also available Monday through Friday between 8:30 a.m. and 3 p.m. at the following locations:

MCCMH North — 43740 North Groesbeck Hwy, Clinton Township, MI 48036

Open until 5 p.m. on Wednesdays

MCCMH East — 25401 Harper Ave, St. Clair Shores, MI 48081

Our Crisis Line also provides 24-hour confidential counseling. If you or someone you know is in a crisis and wants to speak with one of our trained interventionalists, please dial 586-307-9100.

Before you call or walk in, check out this important information.

Additional Resources:

National Suicide Prevention Lifeline: 988 or 988Lifeline.org

Disaster Distress Helpline: 1-800-985-5990

Veterans Crisis Line: 988 (press 1)

Crisis Line for those who speak Spanish: 988 (press 2)

LGBTQIA+ Youth Crisis Line: 988 (press 3)

Substance Abuse and Mental Health Services Administration’s (SAMHSA) National Helpline: 1-800-622-HELP (1-800-622-4357)

Overview of Services

If you’re experiencing a crisis, we are ready to support you. Our Access and Referral program offers same-day or next-day services for crisis situations, including:

Crisis response

Family support

Links to resources

Help accessing mental health services and alternatives

Our team is trained in:

Mobile Emergency Response

Adult and Children Crisis Stabilization

24/7 Telephone Crisis Counseling

Macomb Crisis Response Team

The Macomb Crisis Response Team (MCRT) is a specially trained team of volunteers from police, fire, emergency medical services, mental health, clergy, and other professions that provides Critical Incident Stress Management (CISM) services for anyone exposed to a critical incident or a mass disaster, such as a fire, suicide, workplace accident, plane crash, tornado, or accidental death.

If you’re struggling through the aftermath of a crisis situation, a MCRT team can connect you with a group of others who have been exposed to a similar critical incident in a confidential setting where you all can talk freely about your experiences and express natural reactions. To request additional information on or support from MCRT, call the our Crisis Center at 586-307-9100.

Frequently Asked Questions:

What are the hours of operation for the Crisis Line?

Our Crisis Line is open 24/7. If you or someone you know is in a crisis and wants to speak with one of our trained crisis interventionalists, please dial 586-307-9100.

What do I do if I feel that my life or the life of my loved one is in immediate danger?

If you feel that you or someone you love is an immediate danger to self or others, call 911. Remember to mention that the person is suffering from a mental illness.

Is my mental health care confidential?

We comply with state and federal rules and regulations regarding patient confidentiality, which will be further discussed once treatment begins.

Who is at risk for suicide?

Suicide does not discriminate – people of all genders, ages, and ethnicities can be at risk. However, the main risk factors for suicide are:

Medical illness

Being in prison or jail

A prior suicide attempt

Substance abuse disorder

Family history of suicide

Depression and other mental health disorders

Having guns or other firearms in the home

Family violence, including physical or sexual abuse

Being between the ages of 15 and 24 years or over age 60

Family history of a mental health or substance abuse disorder

Being exposed to others’ suicidal behavior, such as a family member, peer, or media figure

What are the warning signs of suicide?

The behaviors listed below may be signs that someone is thinking about suicide.

Talking about great guilt or shame

Using alcohol or drugs more often

Giving away important possessions

Saying goodbye to friends and family

Putting affairs in order, such as by making a will

Withdrawing from family and friends

Talking or thinking about death often

Changing eating and/or sleeping habits

Feeling unbearable pain, both physical or emotional

Talking about wanting to die or wanting to kill themselves

Taking risks that could lead to death, such as reckless driving

Talking about feeling empty, hopeless or having no reason to live

Planning or looking for a way to kill themselves, such as searching online, stockpiling pills, or newly acquiring potentially lethal items (e.g., firearms, ropes)