DOCUMENTED RESOURCES FOR THE COMMUNITY

Macomb County Community Mental Health has a wide range of resources for the community. All resources are free and available to be downloaded and printed for use. 

Public Notice for Change in Customer Service Hours (Spanish, Arabic, Bengali)

 

Help When You Need It

Throughout our ‘Help When You Need It’ brochure, you will find an overview of the services that are available to the community. Throughout this document, you’ll also find guided information on how to access MCCMH services along with a list of our walk-in locations throughout Macomb County. To print or download this document, click the link below.

Click here to download our ‘Help When You Need It’ Member Handbook.

Click here to download our ‘Help When You Need It’ Member Handbook in Spanish.

Click here to download our ‘Help When You Need It’ Member Handbook in Arabic.

MI Health Link Member

Our ‘Mi Health Link Member’ booklet highlights Michigan’s Mi Health Link program which provides coordinated medical, mental health, and substance use disorder services to residents in Macomb County who are covered by both Medicare and Medicaid. Throughout this booklet, an overview of information regarding Mi Health Link services through MCCMH or our contract agencies will be provided. To print or download this document, click the link below.

Click here to download our ‘MI Health Link Member’ brochure.

Click here to visit the MCCMH MI Health Link page.

 

Notice of Privacy Rights

Our ‘Notice of Privacy Rights’ flyer discusses how the personal, medical, drug and alcohol information about an individual may be used and disclosed. It also provides information on how one can obtain access to this information and details our commitment to protecting our privacy. To print or download this document, click the link below.

Click here to download our ‘Notice of Privacy Rights’ flyer.

 

Know Your Rights

Our ‘Know Your Rights’ booklet discusses information regarding an individual’s rights when receiving mental health services in Michigan. Throughout this booklet, an overview of Michigan’s Mental Health Code, as well as other laws, are detailed to ensure that an individual’s rights are protected. Guidance will also be provided for individuals who believe that their rights have been violated. To print or download this document, click the link below.

Click here to download our ‘Know Your Rights’ booklet in English.

Click here to download our ‘Know Your Rights’ booklet in Arabic.

 

Click here to download our ‘Know Your Rights’ booklet in Spanish.

 

Second Opinion and Appeal Rights

Our ‘Second Opinion and Appeal Rights’ brochure details information on how to file and resolve a concern or grievance, request a Medicaid Fair Hearing, or request a second opinion for individuals who have received services through MCCMH. It also includes resources that are available to help resolve these concerns or requests. To print or download this document, click the link below.

Click here to download our ‘Second Opinion and Appeal Rights’ brochure.

 

Mediation Rights

In mediation, a neutral third party will guide you through a confidential communication, information sharing and decision-making process. The mediator ensures that all parties have a voice and that there is a power balance at the table. If a settlement is reached, the mediators will work with you to assist you in writing an enforceable agreement that is crafted by the parties. You do not lose any of your due process rights (i.e., local appeal, grievance/complaint, etc.) participating in mediation.

Click here to download our ‘Mediation Rights’ brochure.

How to Request Copies of Materials?

To request copies of MCCMH materials, please submit a request to our Marketing and Communications Department through the form below.

    Give Us A Call For More Information

    Effective March 31, 2024, live Customer Service agents will be available Monday – Friday 8:00 am-8:00 pm (closed all county holidays, except New Year’s Day).

    There will be a phone tree available after-hours to guide callers accordingly.

    The Crisis Center will still be available 24/7/365 to assist callers experiencing a mental health crisis at 988 or 586-307-9100.

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