Supports Coordination   A Supports Coordinator or Case Manager is a staff person who helps write an individual plan of service and makes sure that the services are delivered.  His or her role is to listen to a person’s goals and to help find the services and providers, inside and outside of  MCCMH, that will help achieve the goals.  A supports coordinator or case manager may also connect a person to resources in the community for employment, community living, education, public benefits, and recreational activities.